http://kevinandfred.com/power-hour/special-guest/ Viewer Week continues with a lesson in persistence from Claudia Carignan, in Atlanta, GA. Persistence pays off after poor communication from the bank, and four buyers walk away. Escalation to the Senator Johnny Isakson was a nice touch too!

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 http://kevinandfred.com/power-hour/mindset-monday/ Kevin and Fred produce a couple of firsts for SSPH today. This is the first episode that has every gone longer than 10 minutes and the first episode that they did a second take on. The content is worth the extra time! Brian Klemmer Books

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Fred Weaver and Kevin Kauffman talk about escalation and when you should do it… You need to do it prior to doing it… Say what??? Yep, escalate before you need it – meaning gather all the contact info prior to hitting a brick wall. Keep rocking Jeff – http://shortsalesuperstars.com

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Kevin and Fred define escalation so that you know what it is and how to do it. Don’t let the bank put you into an escalation worm hole of death. Remember, escalate to someone of HIGHER authority – maybe not POTUS – but higher.

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